How To Clean Your Double Hung Windows & Avoid Alignment Mistakes

Cleaning your vinyl double-hung window is simple, but sometimes minor issues can occur, especially when realigning the windows. In this video, Frank Amory from Window Depot walks you through the process and offers a helpful guide for resolving any challenges that may come up.

Steps for Cleaning Your Window:

  • Disengage the locks at the top of the window. If you’re not sure if your windows are locked or not, look at the indicators on either side of the locks to ensure they’re in the unlocked position.
  • Use the lift rail at the bottom of the window to open the window.
  • Press in on the tilt mechanisms on both sides of the locks and gently tilt the window towards you. 
  • While keeping the window level, clean the window with glass cleaner and paper towels or microfiber cloths.

Fixing a Disengaged Sash:

If the sash disengages from the balance, don’t worry! Here’s how to fix it:
  • Tilt the sash and remove it from the window balance and frame. Set it aside safely.
  • Use a flathead screwdriver to carefully adjust the balance. Insert the screwdriver and while holding it down with your other hand, gently turn it left or right. The balance is spring-loaded, so this prevents it from shooting up.
  • Adjust the balance heights so both sides are level with each other.
  • Reinsert the sash by placing the pivot pins into the balances on both sides of the window, push down slightly on the sash, and then close the window.
Your window should now be as good as new!
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